Pichwai Art Penstand

Shipping Countries: India

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Ready to ship in 1-2 weeks from India

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Shipping Policy

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All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving payment.

Shipping Methods: We offer standard shipping through courier method

Shipping Rates: Shipping rates are calculated based on the weight of the package and the destination.

Estimated Delivery Time: Delivery times vary depending on the shipping method selected and the destination. Domestic orders typically arrive within 2-3 weeks as all items are handmade and hand-painted .

Lost or Damaged Packages: We are not responsible for lost or damaged packages once they have been handed over to the carrier. However, if your package arrives damaged or does not arrive at all, please contact us, and we will work with you to resolve the issue.

Address Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Information: If you have any questions or concerns about our shipping policy, please contact us at theearthencreations.khyati@gmail.com.

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Refund Policy

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All items are non-returnable unless the item is defective or arrives damaged.

In the rare event that your item arrives damaged or defective, please contact us immediately with photos of the damage.

We will provide you with a replacement or issue a refund, depending on the nature of the damage.

If you encounter any issues with your order, please contact us at theearthencreations.khyati@gmail.com and we will work with you to resolve the issue.