Ready to ship in 3-5 business days from India
At Prashast, we prioritize efficient and reliable shipping to ensure that your orders reach you promptly and securely. Our processing time typically ranges from 3 to 5 business days, after which your package will be dispatched via our trusted carriers. The orders usually arrive within 3 to 7 business days. Upon shipment, you will receive a tracking number to monitor your package's journey. Please ensure accurate shipping information to avoid delays, and feel free to reach out to our dedicated customer support team for any inquiries regarding shipping.
At Prashast, we strive for customer satisfaction, and we stand behind the quality of our products. However, we operate on a strict no-refund policy. We offer exchanges only in the rare case of a defective product. To initiate an exchange, we kindly request customers to record an unboxing video upon receiving the package, demonstrating any defects. Please reach out to our customer support team within 24 hours of receiving your order to report any issues and provide the video evidence. Once verified, we will gladly exchange the defective item for a new one of equal value. Thank you for your understanding and cooperation in helping us maintain the quality standards of Prashast products.